Welcome to TICCS
At TICCS, we specialise in offering trauma-informed consulting services, tailored to support businesses and individuals in East Kilbride and beyond. Our goal is to create a supportive environment that fosters growth and resilience.
Hello there!
My name is Helen Pasquale. I am the founder and head consultant of Trauma Informed Change Consultancy Services Limited or TICCS for short . I retired from Police Scotland in October 2021 and retrained as a trauma informed coach. I found that most of my clients were from a policing or social work background and they were struggling to provide the level of service they wanted to the public. I wondered why, so I carried out a survey over a period of 9 months. What I found was very concerning.
Despite claiming to be trauma informed, the majority of workplaces and work practices did not align with these ethics. The stress, strain and burnout of the workforce was not coming from the public that they were serving. It was coming from the the ethos of the organisations they were working in. I became curious if this was limited to public services and increased the scope of my research.
I discovered that those companies who provided a workplace in which the staff felt safe, were asked to collaborate and empowered to share ideas, and were kept informed, had much higher levels of productivity. Further to this, those companies who had a robust process in place to support staff when they suffered any kind of traumatic event, showed real empathy and trusted staff to take the time they needed to bounce back, had lower staff absence and lower staff turnover.
I then thought back to the times in my own career when I had managers who had shown these qualities and realised that those were the times that I had gone above and beyond what was asked of me. Conversely, I also reflected on those managers I had worked with whose management style was to rule through fear and derision. My performance at these times was much reduced and my home life also suffered.
I HAD FOUND MY MISSION!!! I believe that the benefits of implementing a trauma informed workplace will far outweigh the costs of the consultancy and change management. But only if it is done in the right way. If you are interested in finding out how we can help you with this, hit the contact us button below. We would love to help!
Services
Trauma-Informed Training
Equip your team with skills to address trauma, fostering safety and empathy within your organisation.
Data Capture, Cleansing and Analysis
If you don't know where you are starting from and you don't know where you want to get to, how will you know if you have succeeded? We will work alongside you to look at what data you are capturing, what this tells you and how to measure improvement .
Project Management
Implement change in a structured way, taking your team on the journey with you. We offer the services of highly experienced project managers who will sit along side the trauma informed consultant to ensure change is delivered on time and to budget.
Frequently Asked Questions
“TICCS transformed our approach to challenges. Their trauma-informed perspective brought us clarity and confidence in navigating complex issues.”
[Charles]
Contact us
Reach out to us for expert guidance in trauma-informed training and organisational resilience.
Location
Trauma Informed Change Consultancy Services (TICCS)
East Kilbride, United Kingdom
About us
TICCS is a pioneering consultancy based in East Kilbride, United Kingdom, dedicated to providing trauma-informed services that empower businesses and individuals. Our team of experienced consultants brings expertise in understanding and addressing the impacts of trauma, ensuring that our clients receive informed, empathetic, and effective support. By integrating trauma-informed practices, we help create environments that promote healing, growth, and resilience. Our commitment to excellence and empathy sets us apart as leaders in the consulting field.